Pre-sales support
From your first contact with Fibre Technologies, you will realise why our customers return time after time. Far from being a product shop, we make a point of understanding your business and the issues you are trying to solve, to recommend the solution that best suits your needs. We aim to partner with our customers and foster long-term relationships by providing:
- Technology guidance and training
- Application mentoring
- Understanding of potential technical issues
- A dedicated team to respond to queries
Technology mentoring
As part of our value-add ethos, we offer free technology mentoring to help customers stay up to date with current technology advances and deal with business challenges more effectively. Support includes:
- Product training
- Understanding of customers applications and solutions for rapid resolution of problems
- Dedicated support engineers
Installation and commissioning
With the constant pressure to reduce costs and realise a quicker return on investment, many of our customers require a virtual installation and technical resource for product installation and commissioning. We meet this need by providing rapid product delivery, installation and commissioning.
For more information on Fibre Technologies customer support services or to discuss your requirements, contact sales@fibretechnologies.co.uk
“Fibre Technologies is technically very strong. Fibre optics can be a minefield and Ian and his team always give generously of their time to advise and help us.”
Procurement, Jersey Telecom