Customer Support

Pre-sales Support:

Taking a consultative approach to sales, Fibre Technologies LTD take time to understand the business as well as the challenges which customers are addressing, allowing the best solution to be identified.

Aiming to partner with customers and foster long term relationships, Fibre Technologies LTD provides:

  • Technology guidance and training
  • Application mentoring
  • Deep understanding of potential technical issues
  • A dedicated team to respond to queries

Technology Mentoring:

As part of Fibre Technologies LTD value-add ethos, free technology mentoring to keep customers up to date with industry advances is available, assisting customers in dealing with business challenges more efficiently. Support includes

  • Product Training
  • Understanding of customers applications and solutions
  • Dedicated support engineers

Installation and Commissioning:

With the constant pressure to reduce costs and realise a quicker return on investment, many customers require a virtual installation and technical support for installation and commissioning. Fibre Technologies LTD meets this need by providing rapid product delivery, installation and commissioning options.

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