Pre-sales Support

From your first contact with Fibre Technologies, you will realise why our customers return time after time. Far from being a product shop, we make a point of understanding your business and the issues you are trying to solve, to recommend the solution that best suits your needs. We aim to partner with our customers and foster long-term relationships by providing:

• Technology guidance and training
• Application mentoring
• Understanding of potential technical issues
• A dedicated team to respond to queries

Technology Mentoring

As part of our value-add ethos, we offer free technology mentoring to help customers stay up to date with current technology advances and deal with business challenges more efficiently. Support includes:

• Product Training
• Understanding of customers applications and solutions for rapid resolution of problems
• Dedicated support engineers

Installation and Commissioning

With the constant pressure to reduce costs and realise a quicker return on investment, many of our customers require a virtual installation and technical resource for product installation and commissioning. We meet this need by providing rapid product delivery, installation and commissioning options.