Mobile operator EE (BT) has this afternoon been hit by a sporadic network outage, which started at around 1pm and primarily seems to be affecting mobile broadband connectivity via 4G and 5G services (3G still works.. sometimes), across different parts of the United Kingdom.
In a brief statement, which was posted to both their website and social media channels, EE said: “Some customers are experiencing problems when trying to use network services this afternoon. We are aware of this and are working to resolve this as soon as possible. We apologise for any inconvenience caused.”
Experiences seem to vary, with some customers reporting that the issue only affects their data connectivity, while others have been saying that they’ve got no signal at all. The issue also seems to prevent Wi-Fi Calling from working while on a home broadband network, but others have been able to get this to work.
UPDATE 23rd June 2022 @ 8:53am
An EE spokesperson said: “Mobile services were restored overnight and customers who were affected are now able to make calls and use data on our network. We’re really sorry for any inconvenience caused during this time.“