Continually measuring the Key Performance Indicators (KPI's) of the SLA's being delivered in backhaul networks is critical to the successful execution of the delivery ...Read More

Fibre Technologies has enhanced its product portfolio to include IMC Networks, a leading manufacturer of fibre optic access and media conversion solutions for enterprise, ...Read More

CreanordEchoNEWS aims to keep you informed of the latest developments at Creanord andin the fields of automated Ethernet service delivery, SLA assurance andOperations, Administration and Maintenance (OAM).

Creanord EchoVault 4.8, to be released in August 2010, introduces new valuableAdd-on modules providing our customers even more tools for reducing customerchurn and improving QoS measurements. In this issue of Creanord EchoNEWS welook more closely into two of these – EchoVault Event Dashboard, enablingCustomer Experience Management (CEM) for Events and Throughput Meter forscheduled and on-demand throughput measurements.

EchoVault Event Dashboard
All Service Providers have occasional problems within their networks andservices. The key for maintaining the customers trust in such a situation is toact fast. Fixing the problem is of course first priority but proactivelyinforming the customer how the problem solving is proceeding is greatly valuedby the customer. A happy customer equals reduced churn. Moreover, well plannedcustomer communications reduce unnecessary contacts to helpdesk and NOC(Network Operations Center). This is welcomed by the busy professionals who areable to focus on the job at hand instead of answering frustrated customerenquiries.

To be able to achieve this goal is not as hard as you might think – EchoVaultEvent Dashboard provides a quick view to the latest events and alerts for bothService Provider and Customer. Both the customer and the Service Provider arealso able to comment any event. This is useful for example when providingbackground information about the event.

The EchoVault Event Dashboard displays alert details and relatedcomments for both Service Provider and customer.

For the NOC professionals smoothly operating support systems are imperative. Byutilizing latest Web 2.0 technologies the EchoVault Event Dashboard dynamicallydisplays new events without page refresh. No more slow browser load times andflickering screens in NOCs.

EchoVaultThroughput Meter (centralized RFC 2544 Testsuite)
We discussed about the Ethernet Services birth certificate in the December 2009EchoNEWS issue. The most questioned character of a new circuit is itsthroughput. Customers are always interested to know that they are receiving theamount of bandwidth per quality class they have purchased. The Throughput Meterintroduces centralized and automated circuit turn-up verification andtroubleshooting via IETF RFC 2544, the industry de-facto standard forthroughput measurements.

The Throughput Meter comes with aeasy to use wizard like user interface that guides the user in the measurementand report creation process. First, user associates the measurement to thedesired customer, selects the time for the test, source and target destinationsand finally chooses one of the pre-configured RFC 2544 Test Suiteconfigurations. The Throughput Meter report is provided either in PDF or RTFformat and delivery methods include email, SCP* and EchoVault Portal.
Throughput Meter reports are saved for future reference toEchoVault Report Catalog that can be also viewed in read only mode throughEchoVault Portal. For the Service Provider the Throughput Meter provides easyre-run of the tests with ‘Play Again’ button.

The tester features a unique easy-to-use cable test for 2 pair and 4 pair Industrial Ethernet cabling. With shielded 2 pair, M12 and RJ-45 ...Read More

MetroNODE 10GE is based on the proven heritage of the dedicated-silicon Fast-Thru architecture of EtherNID and MetroNID units delivering the features carriers need, without ...Read More

IDEAL INDUSTRIES NETWORKS DIVISION is pleased to announce that its LanTEK I and LanTEK II series of cable certifiers have now been approved by ...Read More

Fibre Technologies Ltd provide first line maintenance support to its installations on the Hertfordshire County Council cross-campus network.Read More

Crowthorne, Berks ? 25 February 2009: A powerful new multi-protocol diagnostic tool for network performance testing and hardware device development is now available to UK communications, aerospace and defence industries as a result of an exclusive distribution deal between Fibre Technologies Ltd and Absolute Analysis, a U.S-based manufacturer of test solutions for high-speed serial data communication devices.

Fibre Technologies is the sole UK distributor for Absolute Analysis Investigator?, a high-speed multi-protocol data analyser that offers developers, managers and testers the ability to connect into any serial-based data stream, drill down into the packet layer and then capture, interrogate and simulate data. The solution is available in a variety of different configurations and chassis, such as laptop, desktop and portable. This enables the Investigator? to be used in any situation whether in the lab or in the field.

Peter Brownell, director of sales at Absolute Analysis, states: ?Our aim is to become the de-facto standard for high speed protocol test solutions in the UK. Fibre Technologies’ technical expertise and industry reputation, along with its established customer base, means that the company is in the best position to help us achieve this in the UK.”

David Taylor, technical sales manager at Fibre Technologies, adds: ?The ability of the Absolute Analysis Investigator? to comprehensively analyse data is invaluable to developers of high-speed network protocols looking to test new products and services before delivery to market. Being sole distributor gives us the opportunity to add more value to our customers’ development activities and gives us an opportunity to break into a number of industries that we currently have limited exposure to.”

Absolute Analysis Investigator? features and benefits

• Supports a wide range of protocols, test applications and physical layer interfaces on a single card
• One tool with bit-level protocol analysis, bit error rate tests, traffic generation, simulation, impairment tests and in-line, real-time, error injection capability.
• Fully customisable
• Onsite support and training providedMultiple form factors available

For more information, please contact the Fibre Technologies sales team at sales@fibretechnologies.co.uk.

About Absolute Analysis

The most experienced and knowledgeable development engineers in military & aerospace, embedded systems, data communications, telecommunications, and storage networking choose Absolute Analysis high speed serial data communications test and analysis solutions for their power, flexibility, granularity, ease-of-use, and customizable database. Headquartered in Southern California, U.S.A., Absolute Analysis sells and supports its products in North America, Europe, Asia, and Australia.

For more information on Absolute Analysis innovative solutions for the development and test of protocol and communications networks visit www.absoluteanalysis.com or telephone +1 805 376 6048.

Media Contact
Cheryl Renton
Director of Marketing Communications
+1 805 376 6048 ext 109
cheryl.renton@absoluteanalysis.com

About Fibre Technologies

Fibre Technologies Ltd (FTL) enables companies to cope with the increasing demand for greater network bandwidth. Its fibre optic communication products and services allow telecommunications carriers, ISPs, universities and IT infrastructure providers to alleviate congestion in existing networks by providing innovative solutions that overcome capacity limitations.

FTL operates a ‘partnership’ approach with customers and has a good understanding of their needs, responding quickly to requirements and changing market trends. The company’s technical expertise and market understanding coupled with great customer service has resulted in a strong customer base which includes BT, NTL/Telewest Business (Virgin Media), Logica, Subsea 7, IPC Media, Sun Microsystems, many systems integrators and solutions providers, MSPs & ISPs, local & central government, including MOD & emergency services, as well as a number of top universities and research facilities such as those at Bristol, Lancaster, Imperial College, Warwick and many others.

Two new highly flexible 10Gb/s multiprotocol transponders from arcutronix - FCX10G and FCX10G2 will increase available bandwidth and improve traffic management, without the ...Read More

Deal offers ability to rapidly execute automated service creation for managed Ethernet access and undertake real-time end-to-end service level agreement (SLA) monitoring.Read More